Dispatch of your Survival Emergency Solutions quality product will occur within 48 hours after your order has been placed.

  • Free shipping is offered for all orders over $99 in Australia & New Zealand.
  • Live shipping rates apply to all orders outside of Australia and New Zealand. Please see our International Website to be eligible for free shipping on international orders.
  • EXPRESS Shipping can be selected at the checkout for an additional fee.
  • Discounted rates can be applied to bulk orders. Please see our Wholesale page.

Australian Delivery Times

Region Parcel Post
(business days)
Express Post
(business days)
Sydney Metro 2001 3 1
Regional NSW 4 1
Canberra 2601 3 1
Melbourne 3004 4 1
Regional VIC 4-5 1-2
Brisbane 4001 4 1
Regional QLD 4 1
Far North (EG: Howitt 4890) 4-13 2-3
Adelaide 5000 2-5 1
Regional SA 2-5 1
Perth 6000 4-6 1
Regonal WA 4-6 1-2
Hobart 3-6 1
Regional TAS 3-6 2-3
Darwin 0800 3-7 2-3
Regional NT 12-15 3-4

Customs / Import Fees Outside of Australia

  • Local customs/import fees may be charged by your custom office.
  • These fees are solely the responsibility of the purchaser.
  • SURVIVAL is not responsible for any additional custom charges or fees once your order has left our Australian warehouse.
  • SURVIVAL is not aware of what your local custom/import fees may be or if any are applicable to your shipment. To find out more, contact the customs office for your country.
  • If the order is returned to us because of refusal to pay any fees or charges, we can process a refund LESS any postage charges we have paid. At a minimum, we pay $50 AUD per overseas shipment and this payment increases in proportion to order size.

Our Guarantee

We’re so confident you will love your Survival Emergency Solutions product as much as we do, we offer a 30-day money back guarantee.

For any other questions, please see our Frequently Asked Questions or Contact Us and one of our friendly Customer Satisfaction Consultants will be happy to help you out.